Microsoft Office Mac 2011 Home and Student Installer Window Pops Every Time I Turn My Mac Desktop On?

Microsoft Office Mac 2011 Home and Student Installer Window Pops Every Time I Turn My Mac Desktop On?

Postby torin7 » Wed Jun 06, 2012 11:36 pm

I have Microsoft Office Mac 2011 home and student for my 27 inch iMac desktop, and every single time i either restart my computer or turn it off then on ... the " Office installer" window pops as a window on the top left of my screen and it is really annoying! I have the full version installed properly, intact i even called microsoft technical support and had the guy walk me through it to make sure it was properly installed, but yet every time i turn my computer on it pops up! I have went into system preferences and then users & groups and made sure it was NOT in my login items, and i even went to the apple at the top left, clicked shut down, and made sure the box was UNCHECKED that says " Reopen windows when logging back in". I have tried everything! I make sure Microsoft word is not open when i shut down as well. Please someone help me with this annoying problem! the icon that is in the screen that pops up looks like this ill try to describe it - at the top it says microsoft office 2011 .. then at the top left it says microsoft office : mac 2011... and then at the bottom to bottom right, theres a graphic image of red, green, yellow, and blue lines mixing with each other, ( i think that is the trademark graphic image for 2011 microsoft) and then the icon that i am allowed to click looks like this : a black folder with a green arrow pointing down on it with the same graphic image i just described at the bottom to bottom right of the folder. The words at the bottom of this folder describing what is it reads " Office Installer" When i double click this icon, the "Install microsoft office for mac 2011" window pops up that will install it on my computer ( which it already is installed). So there, if there is anyone out there who can help with my problem please do! I have tried everything i have called apple i have called microsoft and they don't know how to resolve this! Please i need this to be fixed! Thank you in advance to anyone out there who can help.
torin7
 
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Microsoft Office Mac 2011 Home and Student Installer Window Pops Every Time I Turn My Mac Desktop On?

Postby morcan » Wed Jun 06, 2012 11:39 pm

My first thought is that there are two versions of Office installed. One you installed and activated. The other version came pre-installed with the OS. In such a case, the solution would be as simple as uninstalling the unregistered copy of Office.

Other than that, I have no clue.
morcan
 
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Microsoft Office Mac 2011 Home and Student Installer Window Pops Every Time I Turn My Mac Desktop On?

Postby honi » Wed Jun 06, 2012 11:48 pm

Do this....
-- Open System Preferences > General.
-- At the bottom of the “Number of recent items” list, uncheck “Restore windows when quitting and re-opening apps”.

EDIT:
Go to these locations....
/System/Library/LaunchAgents
/Library/LaunchAgents
~/Library/LaunchAgents

Trash anything that seems related to Microsoft or Office.
honi
 
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