Law-Forums.org

[regenweald]

I live in Canada, so this situation will be copied to that site too. I came across an item, being sold from two locations in the store. One was 0.98 the other 0.58. I was reminded by a fellow shopper, that my Consumer Rights say if the item is under $5.00 then I can request it at the cheaper price or get it for free. I want to know which articles of law cover this type of dual/ pricing transaction and if what limits are applicable, also at what price levels does it change. As a result of challenging the cashier, she actually went to see the two prices in question. She then went to her supervisor who then told her to give it to me for free. I was astonished to learn this "consumer law" was available for us consumers. Any insight would be welcome.

[barend31]

I live in Canada, so this situation will be copied to that site too. I came across an item, being sold from two locations in the store. One was 0.98 the other 0.58. I was reminded by a fellow shopper, that my Consumer Rights say if the item is under $5.00 then I can request it at the cheaper price or get it for free. I want to know which articles of law cover this type of dual/ pricing transaction and if what limits are applicable, also at what price levels does it change. As a result of challenging the cashier, she actually went to see the two prices in question. She then went to her supervisor who then told her to give it to me for free. I was astonished to learn this "consumer law" was available for us consumers. Any insight would be welcome.

[lawly1]

This "consumer law" does not apply to us in Ireland. Stores are not even bound to sell at the price displayed, as that is considered an Offer to Trade, but if the price is incorrect (for instance, if it was a Sale Price sticker still up on display even though the sale ended 2 months ago) they don't legally have to sell it to you at that price. However, most stores have a private policy that if a lower price is still on display, they will sell that item to you but then take down the price tag off the shelf, and the next person will have to pay the full price. Some stores also have a policy that if you are charged more at the checkout than the price displayed on the shelf, they will refund what you have paid, thereby letting you have the item for free. But it is not a legal requirement.