We are refinancing our primary mortgage using the HARP 2 program, through GMAC. We have a HELOC with PNC, and they are denying our subordination request, saying CLTV exceeds their requirements.
High loan-to-value ratios is the main reason the HARP program was created!!
PNC says I have no recourse.
They say that a 3rd party lender actually "owns" our loan and that they are the ones that made the decision and won't change their mind. They say they can't tell me who this 3rd party lender is, so there's no way for me to contact them.
Furthermore, there was no appraisal done on our property (hasn't been one in nearly 10 years), so I don't know how they can know the true LTV, anyway.
Do I have any rights at all to know who "owns" my 2nd mortgage, and do I have any recourse with this denial?

