by Gavi » Wed Feb 19, 2014 9:54 am
A couple of weeks ago, I filled out an online quote with TSC Direct. The quote I was given was about $200 a year cheaper than with State Farm, which is my current insurance company. Although the quoted premium rate was cheaper, I was satisfied with my current insurance company and decided to stay with them. However, over the course of the past couple of days, someone from TSC Direct has been calling me and leaving messages on my voice mail. I returned their call yesterday morning, and after waiting on hold for about 10 minutes, I spoke with someone who told me that my insurance quote with TSC Direct has been adjusted downward due to the fact that I had previously failed to notify them that I had completed a Defensive Driver Course. My new quote was $300 cheaper than what I was paying with State Farm. I agreed to go online and complete an application for insurance(which asked many detailed questions which I have never seen on an automobile insurance application before). When I submitted my application, I received an email which said that I had been approved. About 2 hours later, someone called me up and started asking even more questions(such as... "What Long Island Rail Road Station do you get on at when traveling to work?" and "After arriving at Penn Station, what subway line do you get on? and "What subway station do you get off at?"). I answered all of their questions, but after being put on hold for about 5 minutes, I was told that I didn't qualify for insurance coverage with TSC Direct, as "they couldn't verify my mileage patterns". Say what? I thought that I had already been approved! I have a clean driving record, so I don't know how I went from being approved to being denied! I really don't know what their game was, but they wasted a lot of my time and I am a little pissed off!If they ever call me again, I will tell them to take their insurance company and shove it where the sun doesn't shine! TSC Direct? Just a waste of my time! FatBastard 38 months ago http://www.tscinsurance.com/active/default.asp