by giulio » Fri Apr 08, 2011 1:22 pm
Don't know. Do malpractice carriers allow doctors to say, "I'm sorry?" lol I would bet not--might even be malpractice to say it.
We live in a terribly litigious society, but I have found, even as an attorney, that when you deal with your clients like humans and you allow them to view you as a caring human, you don't live in fear of law-suits, you just try hard to not make mistakes (because you care about people--unfortunately, this is a whole other kind of liability that I won't speak of here). I have agreed with that study since I first became aware of it, several years ago.