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Rights of a consumer

Rights of a consumer

Postby madison86 » Tue Dec 20, 2011 10:36 am

If I buy a very costly Plasma or LCD T V today from a T V Shop by paying full cash today evening and tomorrow morning the manufacturer announces that the price of the particular T V has now been reduced by 10%. 1.Am I eligible for the discount?. 2.May I question or take to task the salesman or the T V shop for not informing about the imminent price drop?. 3.May I approach the T V manufacturer with my grievance? Today most of the gadgets or lifestyle products are above the common man and even if one aspires to have them the common man ends up losing more money.
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Rights of a consumer

Postby christie42 » Tue Dec 20, 2011 10:44 am

I would take the receipt to the shop and tell them that you want the discounted price since you just bought it the day before. If they refuse, bring the tv back and then just rebuy a new one.
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Rights of a consumer

Postby zacchaeus21 » Tue Dec 20, 2011 10:50 am

I would take the receipt to the shop and tell them that you want the discounted price since you just bought it the day before. If they refuse, bring the tv back and then just rebuy a new one.
im afraid not because you bought it at the price then advertised you have no refund due at all!
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Rights of a consumer

Postby chansomps » Tue Dec 20, 2011 10:57 am

Most places will honer the additional discount if it is within a reasonable amount of time. They do this to avoid the sceniro of the customer returning the item and rebuying it at the cheaper price, more paperwork and not very customer friendly. The best way to find out would be to contact the store and ask the manager what their price matching policy is.
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Rights of a consumer

Postby nickson » Tue Dec 20, 2011 11:07 am

1. No 2. No. 3. If you like but they are not obliged. They are lifestyle products, not essentials and no-one forces you to buy them.
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