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What are my consumer rights?

What are my consumer rights?

Postby banys » Sun Nov 20, 2011 10:10 pm

I bought an ipod dock a couple of weeks ago. It as stopped recognising the ipod. I have the receipt but threw the box away. Will that affect me getting my money back? Its from Curry's (UK)
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What are my consumer rights?

Postby amdt57 » Sun Nov 20, 2011 10:12 pm

No. Goods sold have to be of satisfactory quality, as described, and fit for purpose. An item such as this which has broken after a couple of weeks would not meet these criteria, and the shop would be obliged to give you a refund.

Up until six months after the purchase was made, the obligation rests with the shop to prove the goods weren't faulty when you bought them.
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What are my consumer rights?

Postby aswynn81 » Sun Nov 20, 2011 10:26 pm

well of course you're going to have a problem.. if you are after for replacement the general rules is you need the box and all accessories for replacements same goes for all the shops. but you can always look on the other way. repair since it's less than one month it is still covered by the warranty. but as a consumer you have the right to get a working gadget otherwise that's fraud.
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What are my consumer rights?

Postby sebastiano53 » Sun Nov 20, 2011 10:30 pm

No way, take it back and tell them you have a problem with it, show them the reciept and they will replace it for you or give you a refund of your choice ok :)
Good luck, go get you money back and get a dock worth buying.
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What are my consumer rights?

Postby aviya » Sun Nov 20, 2011 10:44 pm

No it shouldn't do as you do have the receipt so take it back, and they will fix it or give you a new one
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