by Styrr » Fri Jun 13, 2014 6:12 am
Ok, here goes. I purchased my(first ever) new car on 9/3/04. 2 days later, it was parked parallell in front of a restaurant in Austin, Texas and a drunk driver hit it. She was cited it for DWI. The frame was damaged and rather than total and replace my car, the company demanded that I have this procedure where they cut the frame in half, and weld on a new back end that is supposed to be as safe as the original. I don't know why I said ok, I guess I just wanted my brand new car back. Several months later, I filed a diminished value claim, paying $600.00 out of my own pocket for an indipendent appraisal. The value loss was just over $4800.00. I sent this in to the insurance company and 2 months later they sent back an offer for $2,000.00. The person I hired to help me with the DV claim drafted a letter and I sent it off. Then, I heard nothing from the insurance company. Eventually, I lost touch with the hired helper too. Now, I am ready to sell my car, and I want to settle this claim out. I have talked to the company every day for the past few weeks, resent the appraisal, so forth. Today, I got a call from the manager saying he was sorry, but the statute of limititions has run out, and they would only be able to offer me NOTHING!!! I don't think it was my fault they sat on it for so long, but it was my fault I didn't follow up at all. PLEASE HELP!! What do I do?