51. Time management is the ability to schedule activities well. (1 point)
false
True
52. Feeling lonely, discouraged, or depressed once in a while is something most of us experience. However feeling down, and hopeless for long periods of time may mean the person needs to seek help. (1 point)
A. Reality
B. Myth
53. A good example of suggesting an alternative activity effectively if a person is asking you to do something that makes you uncomfortable would be: (1 point)
"I don't want to go to a party, but I'll drive us to the movies."
No
"OK I guess."
"You must be crazy if you think I'd go to that party!"
54. Over a period of years, working your way to the top of your graduating class is an example of: (1 point)
long-term goals
short-term goals
management goals
impossible goals
55. "Three out of four doctors recommend this product." This is an example of ______________advertising. (1 point)
bandwagon
plain folks appeal
scientific evidence
glittering generalities
56. Imagine a product or service you are not happy with. Which of the following is not a step you should take to make a consumer complaint? (1 point)
be sure to identify the problem and a fair solution to solving
go to the store manager and threaten legal action
have back up material to substantiate your claim
57. A complaint letter, written in the standard business format, should contain the following information: (1 point)
return address
inside address
salutation
complimentary close
signature
all of the above
58. Which one of the following is not considered a consumer right? (1 point)
The right to safety.v
The right to buy unlimited goods.
The right to be heard.
The right to be informed.
59. Which is not a consumer's right? (1 point)
safety
informed choice
to purchase more than one can afford
responsibility
60. The amount of money left in a checking account after the checks and the service charges have been deducted is called the: (1 point)
interest
balance
receipt
statement

