Hello there,
I moved from Chicago to Houston in Mar 2011; I already subscribed the electricity and got the confirmation from PennyPower electric service provider and in the confirmation email they mentioned the confirmation # and on 3/3 they mentioned your service would be on your name and after few weeks(3/25) I received a call from them and they asked $250 security deposit for new account(Seems they didn’t process the order yet!) I don’t have any problem with deposit and they said that they sent email for it but unfortunately I haven’t received it I checked my all junk emails etc and I was expecting anytime first bill from utility company and 3 day usage from landlord.
Any how same day(25th/Friday) when I received call for deposit & when I came back from work my electricity was shut-off – Who did it I don’t know probably apartment management but when I asked them for it they denied they did not.
Can landlord or utility company cut electricity without giving notice etc?
I spent 3 nights without electricity because it is a business matter and have to discuss in business hours(M-F 8-5pm).
Can I take any legal action against them?
Please advise.
Thanks,

