by seager » Thu Aug 02, 2012 5:03 pm
ask them for your transcript, record the conversation / email. If it is a conversation through computer, see if you can screen cap it as evidence. Ask them nicely, if they still so no, tell them it is your property, and is not in your possession. Say that you could take it to a legal department (don't say sue, it's not a good word to fling around.)