by hardin » Thu Mar 01, 2012 1:22 am
My mothers 2011 Toyota Venza got car t-boned by a car coming off of the highway via an off ramp. It was pretty serious and she was taken to the hopsital via ambulance. Initial xrays, mri were negative so she is now home. I was wondering how the insurance claims process works exactly. The other car was at fault (police report) so I understand their insurance should foot the bill. I know she should be getting a check for the value of the vehicle. (it was totaled) My question is if this payment is independent of the payment the company will make for personal injury, aka hospital bills. Her initial xrays and mri was negative, but we would would rather wait at least a month to file the personal injury claim to make sure she is OK physically. But of course, if the insurance just pays a lump payment, then litigation may occur. She still needs something to drive.