by maddox » Fri May 18, 2012 9:08 pm
The discount was almost certainly due to the dog's death during treatment, and I believe it is common. I have had a few pets die or wind up needing to be euthanized while under treatment of a vet (and definitely NOT the fault of the vet), and received discounts from 20-40% on their outstanding bills in each case. Also, when cause of the animal's death or illness was undiagnosed, the vets I have used have all done free necropsies as they wanted to establish the cause and expand their knowledge, in case it can help a future patient.
If you believe the issue that caused the dog's death to be the fault of the vet, pick up the body and take it to another vet for a necropsy. If you want to pursue the vet for compensation, you will need to PROVE that the condition was a result of care they provided or failed to provide while your dog was boarded. Of course, you could have the necropsy done and find out that the vet had nothing to do with it, or find out that they can't determine what caused it at all. If that's the case, you'd be out not only the bill, but also the cost of the necropsy and tests needed to establish cause. So, its a gamble, and a decision you'll have to make as to whether to pursue it or not.