by garret » Wed Aug 01, 2012 2:18 am
OMG - - Okay, very calmly, I will try to explain the facts of my issue (although after two weeks of talking to Microsoft Tech Support I am beginning to believe I have lost my mind!!!) I have a Sony VAIO Laptop which originally came installed with Vista. About a year ago I changed to Windows 7 Home Edition (x64 bit) on the advice of one of my "computer expert" friends (well you do get what you pay for, right??? LOL). At that time I had Media Player 10 and was not experiencing any problems. About five months ago I upgraded to Media Player 12 and it has been a nightmare ever since. I create the playlists from the Library and all is well for a time and then randomly, with no rhyme or reason, four or five songs will not play, and then it is seven or eight songs disappear. I pulled up the properties and it shows that the Media Player is set to play in compatibility mode for Windows 95 and I have not been able to change it nor have I found anyone who could explain how or why it is that way and/or how to change the compatibility to Windows 7. Whew - - i know that was a lot of information but I would be completely in your debt for life if someone - - anyone - - could explain this to me. I thank you in advance for your time, patience and help.