Rights to a paper bill and to dispute cell phone charges.?

[artek57]

I know a monthly no contract cell phone provider that doesn't send a paper bills to their customers. All they receive is a text message on how much they owe. This causes all kinds of issues when unexplained charges pop on their bill.

Isn't there a Federal Trade Commission rule or law that consumers of a monthly subscription service must by default be presented with a monthly paper bill explaining charges incurred during the billing month?

would this be the link I would look for? your input is welcomed...

http://www.ftc.gov/bcp/edu/pubs/consumer/credit/cre16.shtm

[eochaidh94]

Whether you get a paper bill or not is dictated by contract...but you always have a right to specific call data which you can dispute.

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