What Is The Worst Health Insurance Company You Have Dealth With And Why?

by **norwyn** » Wed Jan 15, 2014 12:04 pm

I have had a horrible time with the insurance company my employer just switched to. I'd genuinely like to know what you all go by way of with your insurance businesses.

by **Condon** » Wed Jan 22, 2014 10:56 pm

HealthPartners Technically, the problem was dealing with them after I was no longer a customer(transferring from my parental units' insurance to my employers insurance). They wouldn't pass my medical records to my new doctor, unless I paid $1.50/page plus more for the mailing, because I was no longer a member. After negotiating a bit, I just gave up and had my new insurance cover a fresh physical. I guess I feel like my medical records should be "mine"; that is, the insurance company or my doctor or whatever are just holding them for me, in their systems, but I should be able to move them, copy them, destroy them, whatever. Sources: my experience UltraNurd 88 months ago Please sign in to give a compliment. Please verify your account to give a compliment. Please sign in to send a message. Please verify your account to send a message.

by **Garcia** » Sat Feb 01, 2014 9:29 am

Oh, also - I had Delta Dental with my parental units, and Delta Dental with my employer, but on graduation day I entered some kind of undefined dental state where I couldn't get my 6-month checkup, even though I had been hired.

by **Suzu** » Sat Feb 08, 2014 3:12 pm

Technically, the problem was dealing with them after I was no longer a customer(transferring from my parental units' insurance to my employers insurance). They wouldn't pass my medical records to my new doctor, unless I paid $1.50/page plus more for the mailing, because I was no longer a member. After negotiating a bit, I just gave up and had my new insurance cover a fresh physical. I guess I feel like my medical records should be "mine"; that is, the insurance company or my doctor or whatever are just holding them for me, in their systems, but I should be able to move them, copy them, destroy them, whatever.

by **flannagain** » Sun Feb 09, 2014 12:12 pm

Sometimes the best answer is silence. reliwhorvou1970 24 months ago

by **Renzo** » Sun Feb 09, 2014 4:05 pm

I made the horrible mistake of paying for an in-network visit. I had just changed to Guardian, and my last insurer required pre-payment and then a claim submittal. It took 18 months with increasingly strident emails and calls before I was able to get the money refunded back to the doctor, and then another 3 months to convince the doctor's accounting department to send that money back to me! I kept getting different advice from Guardian each time I called and at one stage they tried denying my claim as being out of time after they had told me to wait 2 weeks before checking on the claim again! And when my son broke his jaw and had his mouth wired shut for 6 weeks, they declined to cover for him to get a cleaning at the dentist after the wires were removed, as it was less than 6 months since his regular cleaning!

by **Ludo** » Wed Feb 19, 2014 1:39 am

UltraNurd said: 1 Oh, also - I had Delta Dental with my parental units, and Delta Dental with my employer, but on graduation day I entered some kind of undefined dental state where I couldn't get my 6-month checkup, even though I had been hired. 88 months ago

by **Finnobarr** » Sat Feb 22, 2014 11:55 pm

Guardian HealthNet I made the horrible mistake of paying for an in-network visit. I had just changed to Guardian, and my last insurer required pre-payment and then a claim submittal. It took 18 months with increasingly strident emails and calls before I was able to get the money refunded back to the doctor, and then another 3 months to convince the doctor's accounting department to send that money back to me! I kept getting different advice from Guardian each time I called and at one stage they tried denying my claim as being out of time after they had told me to wait 2 weeks before checking on the claim again! And when my son broke his jaw and had his mouth wired shut for 6 weeks, they declined to cover for him to get a cleaning at the dentist after the wires were removed, as it was less than 6 months since his regular cleaning! kanga 88 months ago Please sign in to give a compliment. Please verify your account to give a compliment. Please sign in to send a message. Please verify your account to send a message.

by **Aziel** » Sat Mar 01, 2014 1:13 am

ConsumerX said: 2 They've all been terrible. Right now, I'm dealing with WELLPATH COVENTRY HEALTH CARE OF NORTH CAROLINA, TRACY BAKER, CEO. MR. BAKER'S OFFICE NUMBER IS 919-337-1800 XT 0. I was put on hold for a total of six hours and thirty-eight minutes in ONE DAY. Not one person in the company could tell me the name or number of its representative. The company has a long history of lying and delaying benefits. The customer service is the WORST on earth. 61 months ago

by **Blagden** » Wed Mar 05, 2014 7:36 am

They've all been terrible. Right now, I'm dealing with WELLPATH COVENTRY HEALTH CARE OF NORTH CAROLINA, TRACY BAKER, CEO. MR. BAKER'S OFFICE NUMBER IS 919-337-1800 XT 0. I was put on hold for a total of six hours and thirty-eight minutes in ONE DAY. Not one person in the company could tell me the name or number of its representative. The company has a long history of lying and delaying benefits. The customer service is the WORST on earth.

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