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Can u return non prescription drugs in certain States?

  
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Can u return non prescription drugs in certain States?

Postby fenwick » Mon Dec 12, 2011 11:12 pm

I bought a $2 box of sleeping pills last night. They made me tired but I didn't fall to sleep till almost three hours later.
So I went to walmart to exchange the box for another box. I thought I could exchange it.
They told me no. But there was nothing in writing on the exchange policy that they said they couldn't return/exchange it. A manager was near by he explained that they couldn't return it cause its in a different department (Pharmacist). So I asked to see it in writing (not that I didn't believe him), yet that is how laws work. So he went to the Pharm. dept only to come back later to directly say in my face that "Its State Law"

I haven't found anything on line directly saying that. Yet if its a state law wouldn't that mean that there are states allowing returns of over the counter drugs after opened?
fenwick
 
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Can u return non prescription drugs in certain States?

Postby muireach » Mon Dec 12, 2011 11:13 pm

You expected them to accept back an already opened box of medication?

Once it is opened, we can't resell it. No one accepts returns of open boxes; unless, there is an issue with the medication. In your case, the medicine was not adulterated. It just didn't work for you.

The issue is not state law, but federal law. Once the medicine has left the pharmacy, we cannot guarantee that it is non-adulterated.

Also, no company has to accept returns. It is their choice.
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