ICICI Bill Junction Fraud Transaction. What to do?? Need an Advice?

[adaya]

Here is the problem in detail

In my brother's ICICI account there are four unknown transaction of Rs 500 each (Total of Rs 2000) against a merchant called Bill Junction. He registered complaint about the same with ICICI bank and they have refused to take any action against this fraud transaction. Interesting thing is that one of his colleague has also suffered from the same fraud, Bill Junction Merchant.

After searching on Google I found out many complaints in consumer forum regarding this fraud. The problem appears to be similar in each case. There are in total of four transaction each of same amount and the merchant is also same, Bill Junction. Here I am giving links of all the complaints. see for yourself. These are few complaints I found on internet. Look how similar are this complaints.

Seems like this is a big fraud.
Here are the links

http://www.indiaconsumerforum.org/?p=10764

http://www.consumercomplaints.in/complaints/icici-bank-ltd-ghaziabad-uttar-pradesh-c597726.html

http://www.complaintboard.in/complaints-reviews/12544-l10549.html#c1352048

http://www.consumercomplaints.in/complaints/icici-bank-tech-process-ltd-c151772.html

These are the complaints which are actually available on internet and I think there may be more fraud through this Bill Junction Merchant. The usual response of ICICI Bank is

Hi,

We are sorry to hear about your experience. We have made a note of your mobile number. We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Bank Customer Service Team

Looking into all the links given above this is what we observe

1) There is fraud transaction against a merchant called Bill Junction
2) The bank involved is ICICI Bank

I did more research on Google and found out that this merchant and ICICI Bank are closely related. Read article on this link

http://www.hindu.com/businessline/2000/09/27/stories/172708j4.htm

So, I need an advice on this problem. This seems like a big fraud. Share your experience, if any, similar to the above problem.

[muneespc]

i am also a victim of this great fraud.., when i payed by bsnl landline bill online.., money deducted twice from my icici account without any notice....