Would This Come Under Medical negligence or Personal Injury?

[aethelbert35]

My nan was given meds and she got these boil type lumps on her arm and wasnt told this was a side effect on the meds or on the medical leaflet and the doc took pics of it. SHe wasnt able to use her arm for months and it hurt and would this be medical or personal injury and can she ask the doc for her oics with the med notes?

Also my nan has had bad eye infections and swelling caused by these tablets and the leaflet only said dry eyes as a side eefct but she was told she has her glands blocked and its for life by the doc. Her doc notes shes asked for the doc only wrote blepharitis and not what he said which is gland disease, shes trying to get this corrected as they have either given her the wrong diagnosis or witholding info they gave previously. Can she claim for this also?