I have the right to refund my money. right?

[norwyn]

I believe your first mistake was buying a refurbished telephone. I would not trust any phone or computer that had been fixed. It is just not worth it. You will usually have some kind of trouble. And I would think,once you'd bought one, there is no refund for that. It's like buying 'as is'. They might keep giving you another refurbished phone but not a refund. I hope you are able to get it, but I doubt that they will. Doesn't sound like they are a very honest business. I'd try and buy a new phone myself.

[yago]

i know it is really my mistake..i shouldn't have bought a phone like that..but really now i will be insisting on refunding my money because they can't give me a decently working one..so the heck with them! i will demand a refund!

[lintun]

Right\Wrong both. See, in this business, no ifs and buts work. If they mention something in the beginning, they give it to you. If they don't, they wont. Keep it simple, else you'll have to bang your head @ their desk forever. Best of Luck.

[collyer]

i know it will be difficult but i will really try..i will insist on it..

[ingel]

I wish you good luck, but do take the due lesson from this purchase. ALWAYS GO FOR ORIGINAL STUFF. There is no point in investing in an old horse.

[nicolas]

I have experienced this kaezy_kulet, i think way back 2006. I bought a refurbish cellphone in a nearest store, it's nokia brand. Then someone called me on the phone then battery empty all the way. my goodness it's just a day old since i bought it, then i visit the store and complain then they change the battery. And i got another problem again, the signal is too bad. i cannot call, couldn't text, couldn't even received message from my client. I am really pissed of them, and i go back again, they are not paying attention to me anymore. I really felt sorry to myself.. I couldn't refund my money anymore.

[seager]

i have told my mom about this and she is a government employee..she said she will be the one to do the talking if the seller will not accommodate my demand.

[hagaleah]

Hi Kaezy! I'm sorry to hear that but that's true. A lot of shops here do sell reconditioned phones and some do have hidden defects. I know it's really really expensive to but a brand new phone from a good store (i.e. nokia, semicon) but if your purpose is really just for communication, second hand phones can make the cut. It's really unfortunate sis but if they don't have a sign that says no refund, you can demand for it. If you have the receipt, hopefully it is also written there that you've changed the phone 3 times already so you'd have proof that they did change it and write down the serial numbers if possible. They're usually persistent as most of them only think about the money and not the welfare of the consumer. I hope you'd get your money back and get another phone that works fine. Take care.

[bergh39]

i really really pissed off with them..i will be really insisting on the refund..they so not have an official receipt which has the name of their store on it..their only receipt is the ones that can be purchased in the bookstores.

[chadburne48]

Well I don't think it is possible.. Check their terms, perhaps it is possible.. The only thing they can do is give you another phone with the same or lower value.. (Unless you pay more and get a more expensive phone) Have a nice day..